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Sign up information for apprentices and trainees

Starting your apprenticeship or traineeship

Congratulations on becoming an Australian Apprentice! There’s so many exciting things to do and learn, so here’s some important information to help get you started.

Throughout your apprenticeship or traineeship, if you have questions or need additional support please call 13 6348 or email acpinfo@megt.com.au.

Young worker wearing hi vis and hard hat holding equipment

Getting ready for your sign-up appointment

A sign-up appointment is an important milestone at the start of your apprenticeship journey. Your MEGT consultant will take you through your Training Contract, and explain what’s required from both yourself and your employer.

Before your appointment, you’ll take part in a half-hour Get Ready Check with an MEGT team member so we can understand and identify any support that might help you complete your qualification.

Here's what you need to bring to the sign up appointment:

Proof of identity

For the sign-up appointment to proceed, you must bring either one form of photo ID (such as a driver licence or Australian passport), or two other forms of ID (such as a full birth certificate, Medicare card or bank card) to your appointment.

Bank account details

This includes the name your account is in, the BSB and account numbers. Incentive payments can only be made into an account which is held in your full name.

Are you under 18?

If you’re under 18 years old at the date of sign-up, it’s best if a parent or guardian is present at the sign-up meeting. If they can’t make it, we will need to be able to get their signature post sign-up. The Training Contract cannot be registered with the State Training Authority until parental consent is obtained.

How MEGT support you throughout your apprenticeship or traineeship

Starting an apprenticeship or traineeship can be challenging, especially in the early stages. That’s why MEGT provides a range of tools and resources to help you and your employer navigate common challenges. Our team can also provide expert assistance and advice to help resolve short-term setbacks and, where required, can offer free one-on-one mentoring by a qualified mentor or referrals to specialist support services.

Learn more about MEGT’s mentoring and personal support services here.

Financial support for apprentices and trainees

As an apprentice or trainee, you may be eligible for government payments while you work towards your qualifications and build your career.

These include: 

  • Key Apprenticeship Program payments (construction stream)
  • Key Apprenticeship Program (clean energy stream)
  • Australian Apprentice Training Support Payment
  • Australian Apprenticeship Support Loans
  • Living Away From Home Allowance

The easiest way to see what support you might be eligible for is to visit our guide to financial support for apprentices. You can also visit apprenticeships.gov.au and use the Apprenticeships Incentives Explorer tool.

Eligibility criteria is set out in the Australian Apprenticeships Incentive System Guidelines available here.

Claiming payments throughout your apprenticeship or traineeship

You will need to have an Apprenticeships Data Management System (ADMS) account in order to claim government incentives and/or payments. ADMS is a secure platform which supports the delivery of the Australian Apprenticeship program.

Need help?

Visit our ADMS for apprentices and trainees webpage to find out how to set up your ADMS account and make a claim. 

Essential information and guides

The following guides provide you with important information as you embark on your apprenticeship, including MEGT's obligations and support.  

Commonwealth Government guides

The following guides outline how MEGT works with the Commonwealth Government to deliver apprenticeships and traineeships and where you can go for help.

Important contacts

Fair Work Ombudsman

Information about wages and terms and conditions of employment.

 

Services Australia

Find out if you are eligible for income support through Youth Allowance, Austudy or ABSTUDY.

Mental health support
Lifeline

Phone: 13 11 14 
Visit website
 

Beyond Blue

Phone: 1300 224 636 
Visit website
 

Suicide Call Back Service

Phone: 1300 659 467 
Visit website
 

SANE 

Phone: 1800 187 263 
Visit website
 

The Butterfly Foundation 

Phone: 1800 33 4673 
Visit website

Quitline

Contact Quitline for help to quit smoking and vaping. You can talk to a counsellor or request a callback.

Gambling Help Online

Free online support for anyone affected by gambling. Available 24/7 across Australia.

Learning support

Reading Writing Hotline

Who you can contact in your state

Depending on where you live, there are a number of organisations who can provide support throughout your apprenticeship. You may also be eligible to receive further financial support and support.

State Training Authority - Skills Canberra

Skills Canberra regulates education and training providers in the Australian Capital Territory.

PO Box 158, Canberra ACT 2601
(02) 6205 8555
Visit the website
State Training Authority - Training Services NSW

Training Services NSW regulates education and training providers in New South Wales.

You can also submit an enquiry here.

PO Box 5068, Parramatta NSW 2124
13 28 11
Visit the website
State Training Authority - Department of Employment, Small Business and Training

The Department of Employment, Small Business and Training regulates education and training providers in Queensland.

PO Box 15483, City East QLD 4002
1300 369 935
Visit the website
State Training Authority - SA

The Department of Education regulates education and training providers in South Australia.

GPO Box 1152, Adelaide SA 5001
1800 673 097
Visit the website
State Training Authority - Skills Tasmania

Skills Tasmania regulates education and training providers in Tasmania.

State Training Authority - Victorian Registration and Qualifications Authority

The VRQA regulates education and training providers in Victoria.

GPO Box 2317 Melbourne VIC 3000
03 9637 2806
Visit the website
State Training Authority - Apprenticeship Office

The Department of Training and Workforce Development (Apprenticeship Office) registers and administers training contracts, and regulates the apprenticeship system in Western Australia.

Locked Bag 16, Osborne Park DC WA 6916
13 19 54
Visit the website